Manchester-based Shirley Technologies (STL) says that more and more consumers are picking up on faults ranging from colour variations, colour fastness issues and poor manufacturing quality, to suspected skin irritants, carcinogenic and allergenic dyestuffs in textile products, and even evidence of manufacturers' risky cost-cutting exercises. ‘Around 75% of the calls, letters and emails we receive about faulty or suspected harmful products are from consumers hoping to take

manufacturers or retailers to court, or to extract some sort of compensation from them,' said Ian Strudwick of STL, 'The issue is that such action can be very expensive, and while some of the claims are invariably valid, often despite manufacturers rejecting such claims, it will always be enormously expensive to drive through an action.

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